Terms of Service

These terms govern your use of InstaHelp, including emergency alerting, contact management, location sharing, related assistance services, and any case-specific visibility layer made available through the platform.

By creating an account, you agree to provide accurate registration information, keep your login details secure, and use the service only for lawful purposes.

InstaHelp may process account, contact, location, subscription, and emergency information to provide the service, protect users, support operations, and comply with legal duties.

Emergency and assistance workflows may depend on third-party networks, providers, responders, and device services. Availability can vary by device, connectivity, location, and provider response.

We may update these terms from time to time. Where required, we will ask you to accept updated terms before continuing to use affected services.

Monitor Visibility Layer Terms

The Monitor Visibility Layer is a private visibility and status-tracking tool. It is intended to consolidate public reports, source links, captured references, claim summaries, evidence requirements, review status, and agreed service actions into one organized view.

Claims, accusations, allegations, investigations, reports, and source references shown or summarized in the Monitor Visibility Layer are visibility records only. They are not findings of guilt, court findings, regulatory findings, admissions, or final determinations about any individual.

South African law protects fair-trial rights for accused persons. Section 35(3)(h) of the Constitution of the Republic of South Africa, 1996 states that every accused person has the right to be presumed innocent, to remain silent, and not to testify during the proceedings. The Monitor Visibility Layer must therefore be used as a complementary visibility layer for claims being made about an individual, while recognizing that a person remains not legally proven guilty unless and until guilt is established by a competent lawful process.

Source: South African Government: Constitution, Chapter 2 Bill of Rights, section 35(3)(h)

The platform does not create, publish, endorse, verify as final, or republish third-party allegations as proven facts. Public-interest articles, social posts, publisher material, and official statements remain the responsibility of their original authors, publishers, platforms, or issuing bodies.

The service provider's role is limited to providing a visibility layer, review workflow, evidence-status structure, and operational record of what has been captured or reviewed. The service is not a takedown agency, law-enforcement body, court, regulator, political campaign, or public-relations promise to remove, suppress, alter, or influence third-party material.

No guarantee is made that an article, post, search result, publisher record, government record, commission record, or third-party platform item can or will be removed, corrected, de-indexed, hidden, or changed. Any request for correction, removal, legal action, or publisher engagement requires separate written approval, a separate scope, and where needed advice from qualified legal professionals.

Where public figures, public entities, tenders, public records, allegations, investigations, or media reports are involved, the user acknowledges that the platform provides structured visibility only and must not be used to misrepresent facts, intimidate publishers, interfere with lawful reporting, obstruct investigations, or act against any government body or public process.

By continuing after OTP verification, the user accepts these terms for access to the Monitor Visibility Layer and agrees that session access details, including session identifier, hashed phone reference, IP address, browser user agent, page views, control clicks, source-link clicks, session duration, event status, terms version, and acceptance timestamp may be recorded for traceability and dispute protection.